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Q Can you deliver rental sunbeds outside the Nortwest
Area?
A No, the rental service
we provide includes frequent service visits, so it
is not currently cost-effective for us to travel further
afield. We do cover a larger area for outright sales
of reconditioned sunbeds, wup to a 100 mile radius
of our Warrington base.
Q Why do I have to pay a £250
iinstallation fee per sunbed when renting?
A This is a contribution
towards our actual costs of fitting the sunbed in
your premises. It takes a full day for two engineers
with a van to install each sunbed, and prior to this
will have refurbished the sunbed and re-tubed it.
Bearing in mind that your minimum rental period is
only 3 months, it allows us to keep the weekly rental
figure down to only £49. No installation fee
is payable when purchasing our sunbeds.
Q When do I pay the installation
fee and rental fee?
A The installation
fee is paid by cheque or credit/debit card approx
2 weeks prior to delivery. The first month's rent
is paid on installation day to the engineer once the
sunbeds are installed to your satisdfaction. The next
and subsequent month's rental is paid by standing
order from your bank one month from that date.
Q Can I pay cash for the weekly
rental, or post cheques?
A No. We only accept
monthly payments by standing order from your bank, this
reduces our admin costs and is one reason why we can
provide this service for only £49 per week.
Q Do I pay weekly or monthly?
A Monthly. For examle
£49/week = 49x52/12 = £212.33 per calendar
month, ie the same date each month.We can
accept weekly payments from your bank, but prefer
monthy to reduce admin costs
Q What if you take more than
that from my bank?
A This is not possible.
It is not a Direct Debit, it is a Standing Order,
ie a fixed monthly amount, requested by you
to your bank. Only you can end it or change the amount.
Q Do I have to pay VAT?
A Yes, from 1 Sept
2009 we will have become VAT registered and it is
a legal requirement that we charge you VAT. You can
of course claim this back if you are VAT registered.
If you register in the future (mandatory when your
annual turnover exceeds £67,000) then you can
claim back the VAT you paid on the previous 6 months
rental. Incidentally you can also claim back VAT you
have paid during the previous 3 years on any products
or equipment that you still own.
Q What happens after the initial
3 months rental?
A Nothing! Unless you
choose to hand the sunbed(s) back, you simply carry
on renting, and carry on keeping the takings. The vast
mayority of our customers do this.
Q Who pays for the servicing and
maintenance?
A We do. This includes
repalcing any faulty tubes, replacing acrylics (Perspex's)
etc. Simply call us if the sunbed develops a fault,
and we strive to attend your premises the follwowing
day to carry out any repairs required. Faults are
rare, so we attend your site anyway when the sunbed
has done 250 hours to carry out a free service.
Q Who pays for the sunbed to be
re-tubed when it is due?
A You do. After the
sunbed has done 500 hours we replace all tubes with
new. We charge you the wholesale cost price (to us)
of the tubes, with no mark up, and fit them free.
For a 40 tube sunbed this is around £400. Bear
in mind that at £1 per 3 minutes (£20
per hour) you will have taken £10,000 per sunbed,
so this is less than 5% of your takings. It is absolutely
crucial to replace the tubes at approximately 500
hour intervals to give your customers the level of
satisfaction that they have become used to, and ensures
you are always ahead of your competitors.
Q How much does the sunbed cost
in electricity to run?
A Under 9.5 pence per 6 minute session.
This is also less than 5% of your takings. The more
your electricity bill increases, then
the more your sunbed is getting used. For every £9.50
in electricity used, you have taken £200.
Q Are there any hidden costs?
A No. A one-off Installation
fee of £250, rental £49/week. A retube (approx
£400) after every 500 hours (£10,000 takings)
Thats it, we pay for all repairs, servicing and manitenance.
So for every £10,000 you take, you pay your weekly
rental, around £400 for a retube, and around £475
in electricity, the rest is profit. You only need 25
customers per week (5 per day), each paying you £2
for 6 imutes to cover your rental costs.
Q How often will I have to pay
for the re-tube?
A A busy salon may
do 500 every 4 months (taking £30,000 per annum
per sunbed). Quieter premises (eg hairdressers with
one sunbed) may take 12 months to dor 500 hours (taking
£10,000 per annum) So the more frequently you
have to re-tube the more money you are taking!
Q Do you provide a token meter?
A Yes, mounted on the
wall in the sunbed room. You keep the tokens and cash
drawer keys, and sell tokens for £1 each to
your customers. Most salons choose to charge £1
per 3 minutes, ie £2 for 6 mins or £3
for 9 minutes. The sunbeds and tubes we provide are
very powerful,and 9 minutes is the maximum session
time allowed. The meter will be set by us to give
3 minutes per token unless you requestotherwise. Takings:
£1 per 3minutes = £20/hour = £10,000
every 500 hours). You may request the meter be set
to 2 minutes per token if you wish, this rate is common
in hotels. (Takings: £30/hour, £15,000
every 500 hours)
Q What if I need more tokens?
A We provide 40-50tokens
per sunbed on installation. Replacements can be purchased
from us in bags of 50 at £50p per token i.e.
£25.
Q Do I need a separate electrical
supply to the sunbed room(s)?
A Yes. Your electrician
must run a separate single-phase 10mm (shower/cooker)
cable from your fuseboard to each sunbed room.The
fuseboard must have a separate 50 Amp Circuit Breaker
(lie down sunbed) or 63 Amp Circuit Breaker (Sunshower)
for each sunbed room. The 10mm cable in the sunbed
room must be terminated with a 45 Amp Rotary Isolator
(Switch) positioned at the right-hand end of the sunbed,
around 4-6 feet high.We will connect the flex on the
sunbed into this switch when we install the sunbed.
See our free downloadable guide for more details on
your electrical installation, which contains technical
details for your electrician
Q How much will it cost for
the separate electricity supply to my sunbed room?
A Depending on how
far your fusebox is from the sunbed room, most electricians
would charge you around £125 - £200 per
sunbed. We can recommend the following electricains:
Paul (Liverpool and Wirrall) 07772 761452
Mark (Warrington and surrounding areas)
07753 621907
Ian (North Wales) 0779 185 8994
Please let us know whether you are happy
or dissatisfied with their service so that we can
continue to recommend them.
Q Does my electrician need to
fit an RCD/RCB in the fusebox for extra protection?
A This is optional,
but any RCD MUST be 100mA trip, and NOT the standard
30mA trip supplied as standard. Tell your electrician
that the sunbed will not run on a standard
30mA RCD/RCB. See our downloadable guide on the homepage
for more details, which provides additional information
for your electrician
Q Do I need a 3 phase or uprated
electricity supply to my premises?
A. Not unless you require
more than 2 sunbeds. A standard domestic single-phase
supply can carry up to 100 Amps, enough for 2 sunbeds.
If you require 3 or more sunbeds, then you will have
to apply to your Utility Company to provide a 3 phase
supply to your premises.
Q What size rooms do need?
A Lie down sunbeds require
a minimum 8ft long and 7 ft wide. Sunshowers need minimum
6ft x 6ft, with 81/2 feet ceiling height. These are
minimum sizes, larger is better (9ft x 8ft for a lie-down
and 7ft x 7ft for a vertical), as the room will be cooler
and more comfortable for your customers. Also the sunbed
will also be more reliable. In addition, the UV tanning
rays from a sunbed tube actually decrease the hotter
it gets, so the cooler the room, the higher the tanning
power of your sunbeds!
Q What if my room is smaller
than 8ft x 7ft?
A Our 40 tube "Shadow"
sunbed will fit in a slightly smaller room, absolute
minimum 7 1/2 feet by 6ft. It is slightly narrower and
shorter than the other models. It actually tans better
than the other models too, because it has the same amount
of tubes crammed into a narrower width, so they are
spaced very close to each other, with around only 2mm
space between each tube. This gives more intense tanning
rays. The "Shade" sunbed, similar to the shadow
but with 32 tubes, will fit into a room only 5ft wide.
Q Do I need extra ventilation?
A Yes, unless you have
a very large room. A 12 inch extractor fan should
be fitted to an outside wall. The standard 4 inch
and 6 inch fans are no use as they can only extract
a small amount of air per minute. You should also
fit large plastic louvred vents to the door of the
sunbed room, to allow the cool air in, to replace
the warm ai extracted by the wall fan. (Available
from B&Q and other DIY shops) If you do not have
an outside wall in the sunbed room, your joiner can
fit ducting from the sunbed room to a room that does
have an outside wall.
Q So what do I do once I have
decided I want to rent sunbeds from you?
A Simply call us and
we will take your details, and discuss which sunbeds/sunshowers
you require/prefer.
We will send you a pre-filled in rental
agreement which you check, sign and return to us in
an S.A.E. provided. With it you include a cheque for
the installation fee, and 2 forms of ID (one copy
of photo ID, one original Utility bill). On receipt
of this we reserve the sunbeds you have chosen, and
agree a delivery date.
Q Do I need to insure the sunbeds?
A Yes. Your shop policy
will have a sum insured for fixtures and fittings/equipment,
and you must ensure that the sunbeds are covered under
this figure. (approx value £3,300 per sunbed)
You must tell your insurance company that the sunbeds
are on hire, and must be covered for fire, theft, flood
and malicious damage. You also need cover for "Treatment
Risk" in case any of your clients attempt to claim
from you for overexposure or injury.
NB we do not carry this cover
ourselves. Our insurers cannot cover us for injury
caused to persons using our equipment that is not
on our own premises, because the use of the equipment
is then not under our control. A
claim made by one of your customers cannot be passed
onto ourselves or the manufacturer, or the tube supplier,
and you agree to this when you sign the rental agreement.
Recommended insurance companies for
your salon: (Please provide us with feedback if you
call these companies)
Dial4cover 0845 4900786.
SIB Sunbed Insurance 01704 500999
Prestige 0870 850 9159
Acorn 01704 831818
Q Do you provide creams/tanning
accelerators?
A No. Once you have paid
the installation fee, we inform our tanning cream suppliers
that you are a 'Solan Sunbeds' customer, and you then
qualify for wholesale discount from them, even if you
only purchase small quantities. You simply deal diectly
with them. Typical mark up on tanning creams is 100%,
and can significantly increase your profits.
Q Do you supply posters etc?
A yes we supply free
of charge an official HSE disclaimer poster for the
sunbed room, goggles, headrest for lie down sunbeds,
and tokens for the token meter and a key fro the cash
drawer. If you rent our very popular 'Shadow Sunbed'
we provide a free A3 colour window poster (pictured
here)
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